Add a centre in days. Not a project.
Every other diagnostics system treats your eleventh centre like your first: a server, a migration, a consultant, a quarter. CareOS was multi-tenant from the first line of code.
What this replaces
Growth costs a quarter each time
The centre is leased and staffed in six weeks. The software takes three months.
Every branch is its own system
Same vendor, different version, different customisation. Group reporting means a nightly export.
Nobody sees the whole business
Collections, turnaround and exceptions are all knowable, but none of it is in one place before the tenth.
Multi-tenant by construction
Isolation is enforced by the database and the policy engine, not by running a separate copy per customer. That is what makes a new centre cheap.
- Row-level isolation on every table, on every query
- Policy-as-code authorisation, reviewed like software
- Per-tenant identity realms, federated where needed
- One codebase for every customer, no forks
Protocols instead of customisation
The differences between your centres are real. They should be settings, not engineering work.
- Workflow stages, gates and SLAs per client
- Validation rules, escalation and permissions per centre
- Branding, price lists and catalogues per business unit
- Changes take effect without a deployment
The Console
Collections, turnaround, throughput and exceptions across every centre, live and reconcilable against finance.
- Live collections by centre, department, mode and user
- Turnaround measured end to end, per department
- Exception queues someone owns
- Immutable audit of access, edits and releases
Talk to us before the next centre opens
The cheapest time to consolidate is one branch before you think you need to.