Solutions · Labs

Release the routine. Escalate the rest.

Results checked against the patient's history and your rules. A pathologist sees what needs judgement.

What gets in the way

And where an agent takes the first pass.

Validation is a queue

A flat normal waits for the same click as the result that matters.

Lab results Routine results listed for release; the rest flagged for a pathologist.

The phone never stops

Bookings, prep questions and report requests, all by hand.

Voice agents Bookings and prep questions answered in the caller's language.

Repeat tests get missed

A repeat test is advised, and nobody calls to book it.

Voice agents Follow-up calls for repeat tests and pending reports.

A dedicated team for each lab

From first connection to go-live. Start with one workflow.

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